Pulling your hair out every time your internet goes down in your office? Tired of waiting hours to download and upload files? Is your business suffering because of wifi problems? If you’re fed up with your tech, then you’re in the right place, as we’re going to share the most common reasons for terrible internet and how to fix them before your business suffers.
Firstly, if you and your staff are having a tough time with the web, don’t panic.
You’ve probably lost connection at the worst moments, right? Like when you’re about to click send on an online form, or midway through a video call. But what you might not know is that wifi problems like these are usually caused by simple issues with simple fixes.
When dealing with bad internet, take a breath, don’t hurl your laptop out of the window, and try to identify the problem. Thenyou can take action to solve the core issue before your productivity - and mental health - is affected.
Common Wifi Problems And How To Fix Them
Internet dropping out? These are the most commonly overlooked causes of internet problems.
Poor Cabling: Incorrect cabling for your internet access might not be obvious at first glance, but if you’ve tried all of the obvious fixes and your wifi problems persist, poor cabling could be the culprit. Cabling can be managed or reinstalled by specialist cable installers like we have at Data Innovations, just give us a call and we can come and take a look.
Rubbish Router: Slow and unreliable internet holding your business back? Your router could be to blame. Not all routers are created equal, and you can find out if your router is the immediate problem by testing a wired connection from your device directly to your router. If the internet issues remain then your solution might be a new router.
Router Positioning: Sometimes the simplest solution is the right one! If your router is too far from your devices or workspace - or even closed inside of a cupboard or cabinet - this could be the cause of your wifi problems. Position your router closer to your devices and ensure the wifi signal isn’t being blocked accidentally.
Low Bandwidth: Low bandwidth is the worst enemy of a growing business. If you have a consistently high load on your connection, you may need to increase your bandwidth with your internet provider.
Too Many Users: With a larger team all online at once, your bandwidth might not be able to handle the demand. Contact your internet provider and ask for a bandwidth that will be able to perform under the pressure of multiple users and devices
No One To Help: Most of your internet problems can be solved quickly and easily over the phone with a remote IT support specialist,like us. We provide over the phone and in-person support for anything from printing problems to virus scares to rubbish internet, so we’re who you need to ask for help when wifi problems hit
How Do Wifi Problems Affect Your Business?
Wifi issues are seriously bad for business. Even if your business isn’t web-based, your customers still rely on being able to get in touch with you on the internet - be that your website, internet calls or even checking out your social media. The world is going digital, so it’s important for you to stay connected.
But how else can bad internet affect your business?
Productivity: So much work now involves being online. If your team isn’t connected, they won’t be able to get things done. It’s that simple. If your business revolves around cloud-based sharing or maintaining an online presence or website, then a solid web connection should be your priority.
It might feel counterintuitive, but put your internet connection first, and you’ll be doing your employees a favour.
Customer Support: Your customers or clients are the lifeblood of your business. Put yourself in their shoes. If sales reps are trying to chat with them online but their connection drops out constantly, your customers will be pretty frustrated - they might even think that your business looks unprofessional. What should have been a simple sale turns into an annoying experience for everyone.
Be aware of both ends of the transaction, and how wifi problems within your business can trickle down to your customers.
More Than Turning It Off And On Again
Take a minute to look at the way your IT and wifi affects the day-to-day running of your business. You’ll be able to see where a poor connection might be harming your productivity and service quality. By improving your web setup by contacting your provider or trying simple solutions, you might be surprised by the results you see throughout your team.
A bad internet connection doesn’t have to hold you back. If you take the time to check through your wifi problems to find their source, you may discover the real issue. If it is one of the most common causes we’ve outlined - bad cabling, router issues, and not having the right IT support available, now you know what to do.
But if you’re stumped, give us a call, our IT specialists are ready to help.We offer ongoing IT support packages as well as one-off help, just contact us at Data Innovations to find out where to begin.